Last updated: 21 December 2025
These Terms of Service (“Terms”) govern your access to and use of the services, products, applications and website operated under the PST VPN brand and provided by Proactive Solutions (“we”, “us”, “our”).
By accessing our website, purchasing a product, redeeming a voucher, creating an account or using our services, you agree to be bound by these Terms.
If you do not agree, you must not use our services.
About PST VPN
PST VPN provides privacy-focused VPN access using secure networking technology.
The service is operated by Proactive Solutions and is designed to offer transparent, subscription-free VPN access through accounts, vouchers and optional hardware.
Services Provided
PST VPN may provide, among others:
Virtual Private Network (VPN) services
VPN user accounts
Digital VPN vouchers
VPN-compatible routers and networking hardware
Related privacy and security services
Some services are delivered digitally and may become available immediately after purchase or voucher redemption.
Eligibility
By using PST VPN, you confirm that:
You are at least 18 years old
You have the legal capacity to enter into binding agreements
You will use the services in compliance with applicable laws and regulations
Account Responsibility
You are responsible for:
Keeping your account credentials confidential
All activity that occurs under your account
Ensuring your VPN access is not shared unless explicitly permitted
PST VPN is not responsible for unauthorized access resulting from negligence or misuse of credentials.
Acceptable Use
You agree not to use PST VPN services for any activity that is illegal, unlawful or prohibited under applicable law.
Prohibited activities include, but are not limited to:
Fraud, hacking, phishing or malware distribution
Copyright infringement or piracy
Abuse or disruption of network infrastructure
Use of the service in violation of local laws or regulations
We reserve the right to suspend or terminate access if misuse is detected.
Service Limitations & Disclaimer
PST VPN services are provided “as is” and “as available”.
While we strive to offer reliable and secure services:
We do not guarantee uninterrupted availability or specific speeds
Access to certain services or platforms cannot be guaranteed
VPN services may be affected by third-party networks, software updates, legal restrictions or technical limitations
Use of a VPN does not guarantee complete anonymity or protection against all risks.
Vouchers & Digital Products
VPN vouchers are digital products delivered electronically
Vouchers may have usage limits or expiration dates
Lost, stolen or unused vouchers are generally non-refundable unless required by law
Redeemed vouchers cannot be reversed
Hardware Products
For physical products such as routers:
Delivery times may vary
Products may be new or refurbished as stated in the description
Preconfiguration is provided as a convenience and does not guarantee compatibility with all networks or jurisdictions
Warranty terms, if applicable, are stated separately
Payments
Prices are displayed in the applicable currency
Payment must be completed before access is granted
Taxes may apply depending on jurisdiction
Failed or reversed payments may result in suspension of service
Refunds & Cancellations
Digital services and vouchers are generally non-refundable once activated or delivered, unless mandatory consumer protection laws apply.
Hardware refunds and returns are governed by applicable consumer law and product-specific conditions.
Suspension & Termination
We reserve the right to suspend or terminate access to services if:
These Terms are violated
The service is used unlawfully
Security risks arise
Payment issues occur
Such actions may be taken without prior notice where necessary.
Limitation of Liability
To the maximum extent permitted by law:
PST VPN shall not be liable for indirect, incidental or consequential damages
Loss of data, profits or business
Service interruptions beyond reasonable control
Our total liability shall not exceed the amount paid by you for the service in the preceding twelve (12) months.
Indemnification
You agree to indemnify and hold harmless PST VPN and Proactive Solutions from any claims, damages or legal costs arising from:
Misuse of the services
Violation of these Terms
Violation of applicable laws
Changes to These Terms
We may update these Terms from time to time.
Continued use of the services after changes are published constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws applicable in the jurisdiction where Proactive Solutions operates, without regard to conflict of law principles.
Contact
For questions regarding these Terms, please contact us via the contact information provided on our website.
PST VPN
Privacy • Security • Trust
Built into the infrastructure — not added later.
